I bought this iron maybe a year ago at an Ulta store and I have to say, I was impressed. I wanted a flat iron that would actually straighten my hair. I am Black and my hair (not that thick, shoulder length) gets out of control when it's time for a perm. I use this flat iron to postpone getting a relaxer and after i have gotten a relaxer to make the ends straight. I had heard questionable things about it, but my personal experience has been:
*I have been through many flat irons and this one seems to get the job done right. Straightens and shines (I use the John Freida thermal protectant)
*The only problem I have is that if its too hot or I am moving too slowly, the iron will sometimes singe the ends of my hair (not good!!)
*No electrical problems. To this day, it is still working properly and it has been dropped many times.
*Easy cleaning. Just remove the plates and wipe clean. No gross gunky stuff
*Gives my hair BODY. Something I did not experience with other irons.
Good luck and I hope you have as much success as I have with this product!
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